Your satisfaction is our priority at Miraaz Collection. If you are not completely satisfied with your purchase, we're here to help.

• Eligibility for Return/Exchange:

1. Items must be unused, unwashed, and in their original packaging with all tags intact.
2. Returns or exchanges must be initiated within 5 days of receiving your order.
3. Proof of purchase (order number/invoice) is required.
4. Please note that items purchased during sale or promotional periods may not be eligible for return or exchange, unless faulty.

• Process for Return/Exchange:

1. Contact our customer service at +92 329 0094108 to initiate the process.
2. Provide your order number and details about the product you wish to return or exchange.
3. Our team will guide you through the next steps, including packaging and shipping instructions.

• Refunds/Exchanges:

1. Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund/exchange.
2. Approved refunds will be processed to your original payment method or as store credit within [X] business days.
3. Exchanges will be subject to product availability. If the desired item is unavailable, a refund or store credit will be offered.

• Shipping Costs for Returns/Exchanges:

1. Customers are responsible for return shipping costs unless the item received is faulty or incorrect.